R. and D. Perkins of Myrtle Point returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They then said “I was/ am very pleased with your crew. Very professional! Amber [Sales] is terrific!! Thank you.” (10/11/2017)

B. and M. Starnes of Roseburg returned their Customer Satisfaction Survey and rated up “Excellent” in all seven categories. (10/11/2017)

Ciccarelli’s Restaurant in North Bend returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They then said “Great!!! Pleasure having your team in. They did a fantastic job! Brandon (Install) is very professional and knowledgeable.” We have done quite a bit of work for these folks now. We appreciate their taking the time to provide us feedback every time and their continued relationship with us. On top of that, Ciccarelli’s is a great place to stop and eat. They are right on 101 in North Bend. Make sure and stop by some time! (09/28/2017)

B. and V. Bergstedt of Coquille returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They went on to say “The whole team was wonderful. They found a coin from 1885 in cold air return, gave it to me when I got home, very honest! Turns out it was worth $600. We bought new tires which we needed badly! Would recommend your company to anyone looking for a new furnace!! Thank you.” Wow! That was a very nice surprise, congratulations!! We are not surprised that our Installers gave you the coin. Our Installers and Service Techs are the best! Honest and hard working. Thank you guys! great job!! (09/27/2017)

D. Martin of Coos Bay mailed in their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They then said “This was a great experience from start to finish. Amber was great in the planning stage as we figured out my needs. The installing crew was courteous and went the extra mile. Thanks again.” (09/27/2017)

S. and L. Agboyi of Albany returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They then said “Ann Marie Davis (Sales) was awesome! One of the best service I ever had.” (09/22/2017)

We recently received a letter from Lori and Alan, Clients on the coast. Here is what they said: “Dear Amber [Sales], Brandon [Lead Install], and Travis [Helper],Thank you so much for your extremely hard work in carrying out this monumental task of installing a new and vastly improved heating system for us this past week. It was quite the ordeal getting those old funky furnaces hauled out, the new heat pump in place, set-up up, and running smoothly. The original idea to consider a heat pump was thanks to you Amber – your determination and creativity in solving some significant logistical problems, and saving us money in the process is much appreciated!

Brandon, thank you for not only your hard work during installation, but for your attention to detail, professionalism, patience, creative solutions, and a positive attitude every day.

Travis, thank you for your hard work, and extreme agility!

Alan and I will be thinking of all of you this winter, especially on cold and stormy nights, when going outside to lug in firewood is not fun…Instead, we will be warm and toasty with a mere press of the thermostat button.

Thank you, again, you are all awesome! It has been a pleasure working with you. Best wishes, Lori and Alan. 

A thank you back to Lori and Alan for taking the time to write this wonderful letter. We are so very pleased that you are happy with our crew and your new system! And a HUGE thank you to Amber, Brandon and Travis! You make us proud!! (09/20/2017)

J. Gravelle of North Bend returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They then noted “Top notch service and workmanship.” (09/20/2017)

K. Gillentine of Myrtle Point sent us their Customer Satisfaction Survey. They rated us “Excellent” in all seven categories. They didn’t merely check off “Excellent” though they wrote in “Yes” with a smiley face and when asked if we kept them adequately informed they said “Above and beyond – yes” and when asked if we provided friendly efficient service said “Yes 🙂 fast!”. They then said “Great crew – we love our new heat pump – perfect timing for heat and smoke relief and my health needs :)” (09/11/2017)

C. and K. Luck of Camas Valley sent in their Customer Satisfaction Survey and rated us “Excellent” with a 🙂 in all seven categories. They went on to say “The guys that did the installation (Kelly and Aaron) were wonderful. They worked hard and were very friendly.” (09/08/2017)

S. Cale of North Bend mailed in their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They then said “Everything is perfect, thank you so much.” (09/05/2017)

J. Lindsey of Roseburg mailed in their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. They then said “A big “thank you” to Don Keeton – sales and design and to Jon and Aaron installers for the great job they did. They were professional, friendly and excellent clean job!! (08/25/2017)

B. Von Achen of Roseburg rated us “Overall A” on Angie’s List and said the “whole process went great from initial contact to completion. Getting a new system in middle of summer is not an easy task, but with the hard work, honesty and professionalism  of the team it was done in a week and a half. Thank you Don K. in sales and Jon and Aaron who did the installation! Professional, thorough and everything cleaned up when done.” (08/25/2017)

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