L. Le of Eugene rated us on Angie’s List and had this to say:
Description Of Work: “Install furnace and new air conditioner.”
Member Comments: “Very good.”
Would they hire us again? “Yes” (09/15/2014)

S. Scott of Eugene rated us on Angie’s List and had this to say:
Description Of Work: “Furnished and installed Ruud air handler and heat pump.”
Member Comments: “Pacific air comfort arrived on the dot and worked hard all day. No problems and when they left, not a single piece of debris was found.”
Would they hire us again? “Yes” (09/15/2014)

J. Kelly of Springfield rated us on Angie’s List and had this to say:
Description Of Work: “Estimated, installed, inspected and explained furnace and air conditioning units in our rental home.”
Member Comments: “A straight forward, low pressure, experience from the very beginning.   Exactly as estimated.   Installation was professional and timely.”
Would they hire us again? “Yes” (09/15/2014)

A. Reddig of Eugene rated us on Angie’s List and had this to say:
Description Of Work: “The mechanics, Curtis, Tyler & Michael, arrived promptly as scheduled. They were efficient and clean cut. I don’t think they took breaks. Worked around a part that was not shipped and finished job the next day.”
Member Comments: “The crew worked very hard to complete the job the next day. Curtis called the following Monday to inquire how everything worked.”
Would they hire us again? “Yes” (09/15/2014)

A. Morris of Springfield rated us on Angie’s List and said the following:
Description Of Work: “They sold and installed a furnace and air conditioner. Kevin the salesman explained the process well. Steve and Mike installed the units and were very professional.”
Member Comments: “Steve and Mike went the extra mile.”
Would they hire us again? “Yes” (09/15/2014)

D. Isgorn of Cottage Grove had this to say about us on Angie’s List:
Description Of Work: “Ductless heat/air unit.”
Member Comments: “Kevin was able to get job done early. They did a great job and cleaned up afterwards.”
Would they hire us again? “Yes” (09/15/2014)

I. Duvall of Sutherlin rated us on Angie’s List and said the following:
Description Of Work: “Installed ductless heat pump (outdoor unit and associated indoor unit)”
Member Comments: “Salesman and installation technicians were knowledgeable and courteous (only problem was not being informed of installation date). Job completed in a timely manner, everything works.”
Would they hire us again? “Yes” (09/15/2014)

J. Dose of Roseburg rated us on Angie’s List and had this to say:
Description Of Work: “Replaced heat pump, air handler & aux. heat strip.”
Member Comments: “They did a great job.  Were always on time, within budget estimate, professional & personable.”
Would they hire us again? “Yes” (09/15/2014)

K. and J. Scott of Roseburg rated us on Angie’s List and said this:
Description Of Work: “Replaced circulation blower.”
Member Comments: “Unit was checked and replacement circulation blower was ordered and replaced promptly. Service was very professional and fast. Misty kept us up to date as to when part would be arriving and when it would be installed. We highly recommend Pacific Air Comfort and will use them again for further service.”
Would they hire us again? “Yes” (09/15/2014)

C. Harris of Cottage Grove rated us on Angie’s List and had this to say:
Description Of Work: “Installation of air conditioning unit in a residential home.”
Member Comments: “On time, very friendly service, installation was quick and efficient, no problem with installation of a/c unit so far.”
Would they hire us again? “Yes” (09/15/2014)

B. and J. Bartholamew of Oakland rated us on Angie’s List. Here is what they had to say:
Description Of Work: “Estimate and placement discussion. Placed Order.  Installed.  Post check-review of system.”
Would they hire us again? “Yes” (09/15/2014)

D. Snell of Coquille rated us on Angie’s List and had the following to say:
Description Of Work: “Installed air cond. & heating sys.”
Member Comments: “Overall if went very well.”
Would they hire us again? “Yes” (09/15/2014)

T. Hughes of Roseburg rated us on Angie’s List. Here is what they had to say:
Description Of Work: “Ductless air installed in two rooms.”
Member Comments: “Both were installed on hottest day of this year with efficiency and courtesy.”
Would they hire us again? “Yes” (09/15/2014)

J. Maxwell of Eugene also took the time to rate us on Angie’s List. Here is their report:
Description Of Work: “New furnace & ac”
Member Comments: “Reasonably priced with the free ac promo [from] the gas company. Everything was set up and install took 2 day.”
Would they hire us again? “Yes” (09/15/2014)

F.and F. Pritchett of Myrtle Creek returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. (09/15/2014)

L. Le of Eugene returned their Customer Satisfaction Survey to us. They rated us “Excellent” in all seven categories and said “Good service”. On the back of the form it says Your Pacific Air Comfort representative (Kevin Usher) was – and they said “Really good, friendly.”  (09/09/2014)

Ciccarelli’s Restaurant located in North Bend returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories and added “Always a pleasure having your crew work for me.” (09/05/2014)

A. Morris of Springfield returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. (09/05/2014)

S. Scott of Eugene returned their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. (09/05/2014)

N. and S. Lozano of Myrtle Creek sent in their Customer Satisfaction Survey and rated us “Excellent” in all seven categories. (09/02/2014)

D. Zigler of Myrtle Point sent in their Customer Satisfaction Survey and rated us “Excellent” in all seven categories.  (08/29/2014)

J. Peterson of Oakland sent in their Customer Satisfaction Survey. They rated us “Excellent” in all seven categories and added “I am very appreciative about the information about the rebate from Douglas Electric. I will refer Pacific Air Comfort to all of my friends.” Thank you for the compliment! And any time someone that you refer to us purchases a system from us, you get $50.00 as a thank you. (08/27/2014)

R. Hurt of Coquille returned their Customer Satisfaction Survey to us. They rated us (4) Good and (3)Excellent. (08/27/2014)

P. and C. Jordan of Springfield recently had us out to their house to look at their system. Here is what they had to say about us on Angie’s List:
Description Of Work: “Heat and A/C diagnostic. Found issue. Fixed it.”
Member Comments: “Dustin was on time, courteous, knowledgeable, and efficient. Found the problem after much problem solving and testing. Fixed the issue. He stayed an extra 15-20 minutes to make sure the unit was fixed and functioning properly. Excellent service, very reasonable price.”
Would they hire us again? “Yes” (08/25/2014)

We received a very nice letter in the mail today from R. England of Eugene. They said “Your Springfield team has done themselves proud, as usual. Our one year old Ruud heat pump quit producing cool air at the start of this warm season. We had the thermostat set for cooling at 78 degrees. However, as summer grew hotter, the inside temperature went to 90 degrees plus. It was several weeks before I realized that the air from the ceiling vents was actually warm. At that point, I called your office for an inspection. Meanwhile the one year warranty had run out. The problem proved to be an original factory flaw which had allowed all of the coolant to leak out. Your office representative (Misty) promptly and politely offered to contact Ruud on my behalf. I consider that to be above and beyond “the call of duty”. My case was resolved to my complete satisfaction and your technician, Dustin, and Misty, customer service, should be commended for a job well done. Yours truly, R. England.” Thank you Mr. England for taking the time to write a letter to us. We truly appreciate the compliment. We take out relationships with our Clients seriously, look at them as long term and will always strive to do our best and help whenever and wherever we can. It is simply the right thing to do. And thank you Misty and Dustin for your care and professionalism! Great job! (o8/22/2014)

F. and M. Greene of Myrtle Point sent in their Customer Satisfaction Survey. They rated us “Excellent” in all applicable categories. (08/22/2014)

We received a Customer Satisfaction Survey in the mail today from L. and P. Buckmaster of Myrtle Creek. They rated us “Excellent” in all seven categories and gave us a double check when asked if we provided quality workmanship and when asked if we provided drop cloths in the work area. They then added “Your installers were timely, courteous, and very efficient. Great work.” Thank you to the Buckmasters and great job to our Installers Steve B. and Shawn! (08/20/2014)

We also heard from J. and J. Dose of Roseburg. They too rated us “Excellent” in all seven categories. (o8/20/2014)

D. Turnbull of Roseburg sent in their Customer Satisfaction Survey as well. They rated us “Excellent” in all applicable categories and noted at the bottom ” I thank you for your service.” You are very welcome! (08/20/2014)

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