From G. Alexander of Dillard, Ms. Alexander had a new heat pump installed, said she would hire us again and went on to say “Employees arrived on time, work[ed] quickly and efficiently, cleaned up construction very well.”
From K. Mercer of Sutherlin, not an Angie’s List member so no grade but regarding their new furnace and AC they said “The crew was very nice, seem to know what their job was and they did it very well.”
From P. Wallace of Roseburg an Overall A rating. They went on to say “Perfect service, polite, efficient, knowledgeable, checked everything concerning heating/ cooling system.”
From R. Lazar of Coquille we also received an Overall A rating. Mr. Lazar had a ductless system installed and said “Willie Ziebell co-ordinated install with electrician. Everybody showed up on time, immediately got to work. Completed under two hours. Very professional.”
From G. Tudor of Umpqua we received an Overall A rating. Ms. Tudor then said “I had an excellent experience with this company. They were extremely patient and explained everything to me in detail before doing the work. They were on time and cleaned up everything better than when they arrived! It feels like I live in a new house and the air quality is much better. They follow up over the phone and stop by my house all of the time just to make sure that things are running well.” Thank you Ms. Tudor! We are glad that you are so happy with your new system and happy that your air quality has improved so much. Anything we can do for you in the future, never hesitate to contact us.
From J. Frazell of Roseburg who had a new ductless system installed “Good information up front. Good installation team & followup…” Thank you Ms. Frazell! We hope you enjoy your new ductless system for years too come.
Mr. K. Harlan of Coos Bay simply said “Excellent” in his comment about us. Thank you Mr. Harlan!
From D. Brunskill of Riddle who had a new heat pump installed along with thermostat and ductwork. “Professional and perfect from start to finish! The technician, the sales engineer & all the workers, were polite, informative and respectful of cleanliness. They were prompt, worked hard and answered all of my questions. The office workers, are cheerful, helpful and informative. I did not get a quote from anyone else.” Thank you Ms. Brunskill for the high praise! We know how important our Client’s time is and that it is a privledge for us to be invited into their homes to perform work. We will always strive to be respectful and appreciative and perform the best service we can.
From the David’s of Roseburg, they gave us an “Overall A” rating and went on to say “We had [the] heat pump from our home that burned put back in our new home. We had two men working on it and they did a good job and were very polite. This makes 6 heat pumps we have had them [Pacific Air Comfort] put in at different locations.” We are very sorry you lost your home to a fire but glad we were able to help you with your new home. The fact that you have used us for 6 heat pump installs is high praise and we thank you for that. Anything you need regarding your HVAC, never hesitate to call us.
From the Adamek’s of Powers, they gave us an “Overall A” rating regarding the installation of a new gas furnace. They then commented “Service and work was excellent – put is on touch with related services and great follow-up…they did as promised.”